1. Cancellations
Cancellations are subject to the fare rules and policies of the airline, hotel or supplier, plus an Offline Booking service charge. Some bookings and promotional fares are non-refundable.
2. How to cancel
Email info@offlinebooking.com (or contact us on WhatsApp/phone) with your booking reference. Cancellation takes effect once we confirm it in writing.
3. Refunds
Eligible refunds are calculated as: amount paid, minus supplier cancellation/no-show charges, minus our non-refundable service fee. Approved refunds are made to the original payment method.
4. Refund timelines
Refunds are typically processed within 7–14 business days after the supplier confirms the refund amount. Bank/card settlement times may vary.
5. No-shows & partial use
No-shows and partially used tickets follow the supplier's rules and are often non-refundable.
6. Service fees
Convenience/service fees charged by Offline Booking are non-refundable once a booking is processed.
Contact: info@offlinebooking.com
Customer reviews ★★★★★ 4.7/5 from 7 reviews
★★★★★
Best fare and a real person to help
I compared a few sites and Offline Booking had the lowest fare on Mumbai–Dubai. What I loved most was being able to call and have someone confirm the booking for me. E-ticket came in seconds.
— Anita Sharma, Mumbai
★★★★★
Held my fare while I arranged leave
They held the fare for me until my office approved the dates. No hidden charges and the price was exactly as quoted. Will book again.
— Karan Patel, Ahmedabad
★★★★☆
Smooth flight + hotel package
Booked a Goa holiday with flights and hotel together. The hotel was exactly as shown and transfers were on time. Knocked off one star only because the app could be faster.
— Meera Iyer, Chennai
★★★★★
My go-to for flights now
Transparent pricing, instant confirmation and proper invoices for my company reimbursement. Support answered on the first ring.
— Vikram Singh, Delhi
★★★★★
Helped my parents book by phone
My parents aren't comfortable online, so the offline booking option was perfect. The agent walked them through everything and sent the ticket on WhatsApp.
— Fatima Khan, Lucknow
★★★★☆
Good refund handling
Had to cancel due to a work emergency. The refund was processed without endless follow-ups. Clear communication throughout.
— Sandeep Reddy, Hyderabad